Google Is Restoring Missing Reviews In Business Profiles

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Google is bring back missing out on evaluations in Google Service Profiles after repairing a bug that triggered them to get eliminated.

Google is fixing a bug that caused reviews to go missing from Google Organization Profiles. Google validates reviews are getting restored. Google’s Search Liaison, Danny Sullivan, announced on Buy Twitter Verified in reply to Mike Blumenthal, who says he reported the bug a week earlier.

Blumenthal isn’t overemphasizing the severity of the bug. Evaluations are a restaurant’s support, and removing them can substantially impact profits.

There are many threads in the Google Organization Profile assist forums started by entrepreneur who lost most or all of their reviews.

In each thread, business owners share one thing in typical. After using Google’s recommended edits to their organization profile, they all lost reviews.

Blumenthal composes in a blog post that he discovered Google was altering the client recognition (CID) number when companies applied suggested edits:

“With some digging, I found that in each case Google had actually altered the CID, the identifier Google uses to tie all pertinent details to an organization, including reviews. Generally the CID just changes when 2 listings merge or Google has actually hard-suspended a listing for standards offenses and then restored it.”

Consumer evaluations are associated with a specific CID number, which indicates changing the CID gets rid of the reviews.

That must never take place, particularly not when applying Google’s recommended edits.

A repair is on the way, and hopefully, it’s as simple as reverting the affected Google Company Profiles to their original CID numbers.

We’ll update this post if Google shares additional information.

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